Honda — recall

Automotive · Japan · 2025-03-14

Origin: タイ王国

Honda Accord eCall system has inappropriate telematics control unit program after connection loss

Country	Japan
Category	Automotive
Published	2025-03-14
Country of origin	タイ王国
Manufacturer	HONDA AUTOMOBILE (THAILAND) CO.,LTD.
Models affected	ACCORD
Units affected	3092
Defect	In the eCall system, due to an inappropriate control program in the telematics control unit, after the connection is lost in an out-of-service area during a call, it does not automatically reconnect even when entering a service area. Therefore, it does not comply with safety standards.
Component	eCall system (Telematics control unit)
Remedy	For all vehicles, the telematics control unit will be rewritten with a countermeasure program. The program rewrite will be performed by the user, with the countermeasure program remotely distributed via wireless communication, or it can be performed at a dealership.
Recall number	外-3963
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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