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Mercedes-Benz — recall

Automotive · Japan · 2026-05-14

Origin: ドイツ連邦共和国

Mercedes-Benz C-Class automatic emergency call module may crack due to manufacturing defect

Country	Japan
Category	Automotive
Published	2026-05-14
Country of origin	ドイツ連邦共和国
Manufacturer	Mercedes-Benz Japan LLC
Models affected	C220d, C350e, Mercedes-AMG C43 4MATIC Station Wagon, C180 Station Wagon, C200 Station Wagon, C220d Station Wagon, C220d 4MATIC All-Terrain, Mercedes-AMG C63SE Performance Station Wagon, E200, E220d, E300, E350e, Mercedes-AMG E53 HYBRID 4MATIC+, E200 Station Wagon, E220d Station Wagon, E220d 4MATIC All-Terrain, E300 Station Wagon, Mercedes-AMG E53 HYBRID 4MATIC+ Station Wagon, CLE200 Coupe, Mercedes-AMG CLE53 4MATIC+ Coupe, CLE200 Cabriolet, S450d 4MATIC, S500 4MATIC, S580 4MATIC, S580e 4MATIC, Mercedes-Maybach S580 4MATIC, Mercedes-Maybach S680 4MATIC, Mercedes-AMG S63E Performance, GLC220d 4…
Units affected	4141
Defect	Due to an improper manufacturing process in the in-vehicle communication module of the automatic emergency call system, cracks may occur in the diode on the circuit board, and a warning message may be displayed. As a result, the voice from the call center may not be heard during an emergency call, preventing two-way communication, which may lead to non-compliance with safety standards.
Component	Automatic emergency call system (communication module)
Remedy	Replace the in-vehicle communication module with a good one for all affected vehicles.
Recall number	外-4178
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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