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Ford Sales and Service Korea (Ltd.) 2011-2019 Explorer — recall

Automotive · South Korea · 2024-11-18

Ford Explorer (2011-2019): windshield front exterior trim assembly error, may detach

Country	South Korea
Category	Automotive
Published	2024-11-18
Manufacturer	Ford Sales and Service Korea (Ltd.)
Models affected	2011-2019 Explorer
Units affected	203
Defect	The front exterior trim of the windshield was not fully installed due to an assembly error, which may cause it to loosen over time and detach while driving. This poses a risk to other vehicles and could lead to an accident, prompting this recall.
Component	Body/Chassis, Other
Remedy	Inspect the installation status of the exterior trim and replace the relevant part if necessary. To ensure smooth progress, the recall will be implemented sequentially by vehicle model year as follows. For more details, please contact any Ford service center nationwide or the customer service center. - 2011-2014 model years: Implementation begins November 18, 2024 - 2015-2016 model years: Implementation begins December 9, 2024 - 2017 model year: Implementation begins December 23, 2024 - 2018-2019 model years: Implementation begins January 6, 2025
Recall number	5481
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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