TOYOTA — recall

Automotive · New Zealand · 2026-03-05

Toyota Highlander vehicle's second-row seat recliner assemblies have a spring issue

Country	New Zealand
Category	Automotive
Published	2026-03-05
Models affected	HIGHLANDER
Model year	2021-2023
Defect	Rear Seat Spring: The subject vehicles are equipped with second row seats that use recliner assemblies to unlock the seat backs, allow for seat back angle adjustment, and lock the seat back in place once adjustment is complete. Due to a failure to consider the force balance between the locking spring and the return spring during a design change made by the supplier, a combination of recliner return spring orientation and outer clearance between the recliner guide and ratchet may cause the recliner teeth to not fully engage during seat back adjustment. This could lead to the seat back not re…
Remedy	As an owner of an involved vehicle, you will be contacted by registered letter requesting you to contact your nearest authorised Toyota Store to arrange a convenient time to have the repairs completed at no cost. Alternatively, contact Toyota's Customer Dialogue Centre to discuss.
Recall number	NQ20260305-SSC2607
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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