Mercedes-Benz — recall

Automotive · Australia · 2024-10-23

Mercedes-Benz Sprinter Van jack may be missing a base plate, non-compliant

Country	Australia
Category	Automotive
Published	2024-10-23
Manufacturer	MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Models affected	Sprinter Van. 910 Platform
Model year	2018 - 2023
Units affected	1015
Defect	The jack provided with the vehicle may not include a base plate. The jack does not comply with the mandatory standard for vehicle jacks (Consumer Protection Notice No.1 of 2010) Consumer Product Safety Standard for Vehicle Jacks. The vehicle jack may collapse while in use, causing serious injuries or death.
Remedy	Owners of affected vehicles will be contacted by Mercedes-Benz in writing, requesting you to schedule an appointment with your authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge._x000D_ Alternatively, please use the Mercedes-Benz online booking service._x000D_ www.mercedes-benz.com.au/servicebooking
Recall number	REC-006135
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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