Toyota — recall
Automotive · Australia · 2025-09-10
Toyota vehicle: software issue may cause HVAC electrical compressor to fail
| Country | Australia |
|---|---|
| Category | Automotive |
| Published | 2025-09-10 |
| Manufacturer | TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED |
| Models affected | bZ4X (XEAM10R, YEAM15R) |
| Model year | 2023 - 2025 |
| Units affected | 1583 |
| Defect | Due to a software programming issue, the Heating Ventilation Air Conditioning (HVAC) electrical compressor may fail. If this occurs, the windscreen defrost function may not operate correctly and could lead to poor visibility for the driver. Poor visibility will potentially increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users. |
| Remedy | Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will rectify the vehicle, free of charge._x000D_ To find a local dealer visit, https://www.toyota.com.au/find-a-dealer_x000D_ or to make an appointment visit, https://www.toyota.com.au/owners/service/online-service-booking_x000D_ For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT). |
| Recall number | REC-006428 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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