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TEREX HI-RANGER TM SERIES — recall

Automotive · Canada · 2024-07-02

Terex aerial devices: software problem causes platform leveling system to malfunction

Country	Canada
Category	Automotive
Published	2024-07-02
Manufacturer	TEREX
Models affected	HI-RANGER TM SERIES
Model year	2022 2023
Units affected	5
Defect	On a small number of aerial devices, a software problem could cause the leveling system for the platform not to work properly. As a result, the platform may not remain level._x000D_ An aerial platform that is not level could create a risk of an injury for a person on the platform or people nearby.
Component	Electrical
Remedy	Terex will notify owners by mail and provide you with instructions for how to reprogram or replace the leveling controller, as necessary. If you have questions about repairing your unit, you should contact your local Terex Utilities dealer.
Recall number	2024-383
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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