CITROEN — recall

Automotive · New Zealand · 2025-03-24

Citroën vehicle high voltage battery monitoring unit software has an error

Country	New Zealand
Category	Automotive
Published	2025-03-24
Models affected	C4
Model year	2023-2025
Defect	The affected vehicles, equipped with high voltage battery, may face an error in the Battery Monitoring Unit software. This particular software, which was used for a safety recall to prevent engine cut off and released to customer service, is not effective to solve the issue (invalid cell voltage and the incorrect temperature module signal to Battery Monitoring System). In the most cases there is a risk that the ready mode is not available after vehicle start. In worst case scenario there is a potential risk of sudden loss of propulsion / engine cut off while driving.
Remedy	Please contact your local Authorised Citroen Dealer, to arrange a suitable date on which to leave us your vehicle.
Recall number	NQ20250324-NT2
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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