SUBARU — recall

Automotive · New Zealand · 2025-09-05

Subaru Solterra vehicle, HVAC system issue affecting windshield control

Country	New Zealand
Category	Automotive
Published	2025-09-05
Models affected	SOLTERRA
Model year	2023-2025
Defect	The subject vehicles are equipped with Heating, Ventilation, and Air Conditioning (HVAC) systems that, among other things, control the windshield defroster function. Due to the programming of the HVAC control ECU software, under certain conditions, such as a specific failure mode of the electric compressor, the HVAC system will enter a failsafe mode that suspends the heater operation of the system and affects defroster function. In some cases, when the vehicle is operated in certain low temperatures, the defrosting performance reduces and may not remove frost, ice and/or fog from the windshie…
Remedy	For selected vehicles affected by this recall campaign, reference NZ140. Authorised Subaru Service Centres will update the HVAC control ECU software.
Recall number	NQ20250905-NZ140
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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